Refund policy
Returns & Exchanges (14 Days)
You may request a refund or exchange within 14 days of delivery.
All items must be in perfect condition—unused, unworn, unwashed—and must include all original packaging and tags.
2- Exchanges
Exchanges are subject to availability of the desired item or size.
If the requested item is not available, you may request a refund and place a new order.
Order Edits & Cancellation
Adding, removing, or modifying items in an existing order is not possible.
We can cancel the order upon request, after which you may place a new one at your discretion.
6) Full Package Receipt Rule
The package must be received in full or returned in full.
Partial handover is not allowed.
For assistance, please contact us at qaswarahdotart@gmail.com